Frequently Asked Questions

Find answers to common questions

How do I purchase a product?

Simply browse our products, add items to your cart, and proceed to checkout. You can pay via UPI using the QR code provided. After payment verification, you'll receive a download link.

What payment methods do you accept?

We accept UPI payments through various apps like Google Pay, PhonePe, Paytm, and others. You can scan the QR code at checkout to make payment.

How long does it take to receive my download?

After payment verification (usually within 1-2 hours during business hours), you'll receive your download link via email and in your dashboard.

Can I get a refund?

Due to the nature of digital products, all sales are final. However, if a product is defective or not as described, please contact us within 7 days for assistance.

How do license keys work?

Each product comes with a unique 12-digit license key valid for 5 days. You can activate the license once per product. After activation, you can download the product files.

Do you provide support?

Yes, we provide support for all our products. You can contact us through the chat system in your dashboard or via email at novawebofficial01@gmail.com.

Can I use products on multiple websites?

Regular licenses allow use on a single end product. For multiple uses, you need to purchase additional licenses or contact us for extended licensing options.

How do I contact support?

You can reach us through the live chat in your dashboard, email us at novawebofficial01@gmail.com, or call us at 8076282143.